It depends on the food. Some menu items at Tim Hortons in Waterloo come with a certain set of customization options. If you have a food request that isn't listed, you can always make note of it in the Special instructions field.

Restaurants package items to maintain temperature, quality, and freshness and to ensure delivery orders hold up during trips to customers.

Yes, for your protection, Tim Hortons offers contact-free delivery via SkipTheDishes in Waterloo.